Our Fulfillment Center rocks so our customers have gotten accustomed to super fast shipping! While we usually ship within a day or two, you can expect your order to ship within 5 - 7 business days. You will also receive an email confirmation when it is shipped that includes tracking information. 

If you ordered a pre-order item with an in-stock item, then your order will ship together on the pre-order date.

Pre-orders typically ship out 8 to 10 weeks after the pre-order closes.
Check out the Where Is My Pre-Order Page for info on our pre-orders.

Please email support@bookbeau.com with any quetions! 

We accept all returns or exchanges for book sleeves, reading pillows, preading pillow covers, and other book beau products within 30 days of your purchase. If you are looking to exchange a product, shipping will be at a discounted rate of $3. If your purchase arrived with damage please email us directly at support@bookbeau.com.

Our merch is from a third party on-demand printing service. All merch sales are final. If you received a misprinted/damaged/defective item then please reach out to us at support@bookbeau.com and we will make sure you get taken care of!

Please note that the tshirts and hoodies run small so we recommend sizing up and going up a couple sizes for a loose oversized fit.

1. Email us at Support@bookbeau.com to confirm your eligability for a return/refund/exchange

2. Send your return/exchange to the following address: 
ShipBob, Inc. [ATTN: Returns]
4051 Freeport Parkway
Suite 300 Door 1
Grapevine, TX, 76051

3. Once you have shipped your return/exchange please email us at support@bookbeau.com with the tracking number along with any details regarding your exchange (product, design, size... etc.)

4. Upon receiving your return our Customer Service team will work as quickly as humanly possible to send you an invoice and once it is paid (or refunded if it's exchanging for a less expensive item) we will send you your new Beau! 

If you are still having any trouble with your order please message us on Book Beau Facebook, or email our Customer Service team at support@bookbeau.com   

Find out everything you need to know about Book Beau sizes and measurements from our comprehensive sizing guide!

Book Beaus are perfect to help keep your Beaus safe when you’re at home or on the go! Just slip your book into a Beau, zip the top, and your book will be protected from the dangers and hazards of purses, backpacks, etc.!

We recommend spot washing due to the way we make our Beaus. We, along with a lot of our customers, recommend using a Tide Pen or your favorite detergent to spot/hand wash your Beau. After washing, we recommend you air dry for best results. You can also Iron your Beau on a low setting and it will be photo ready.

Our Reading Pillow covers are completely removable and machine washable! Just unzip, pull them off the pillow, turn them inside out and wash on a gentle cycle. Air dry to keep your pillow soft and fuzzy after cleaning. 

We now have a line of water and stain resistant sleeves. Our sleeves are water-resistant, not waterproof. It is possible for some water to creep in if submerged under water. Because of this, we don’t recommend you take your book on any deep sea diving adventures. However, your books and devices will be protected from your everyday spills and accidents. 

If you have a pillow from back when we used the fold over covers instead of the zippers, first of all, thank you so much for sticking around with us for so long. We've made so many improvements and changes over the years and you've been right there with us helping make it possible. One of the things that has been improved is the reading pillow.

Because of this, if you'd like a new pillow case, we recommend getting a new pillow as well for the best fit.

If there are no reading pillows on the site, then we most likely just ended a pre-order. Any remaining products from the pre-order will be added back into the shop once the pre-order ships.

If we are sold out, we assure you we are working hard to get pillows back in the store ASAP.

Keep an eye on our instagram stories and email newsletter to stay updated on when they will be back!

Reading Pillows are a life-changing pillow! Originally intended as a reading pillow to prop those heavy books up while you’re reading, our Reading Pillows are fantastic for so many things! Check out our Reading Pillow product page for a deep dive into the many ways to use your pillow, from an armrest while playing video games, a back pillow, travel pillow, a snuggle pillow, and more!

We recommend spot washing due to the way we make our Beaus. We, along with a lot of our customers, recommend using a Tide Pen or your favorite detergent to spot/hand wash your Beau. After washing, we recommend you air dry for best results. You can also Iron your Beau on a low setting and it will be photo ready.

Our Bean covers are completely removable and machine washable! Just unzip, pull them off the pillow, turn them inside out and wash on a gentle cycle. Air dry to keep your Bean soft and fuzzy after cleaning. 

When we upgraded our website, unfortunately we were not able to integrate a convenient way to access your store credit. If you believe you have store credit, just shoot us an email at support@bookbeau.com and we'll give you your credit in the form of a coupon!

**No minimum purchase necessary. In order to use credit across several orders, it will need to be broken up into different coupons. Just let our customer service rep know how you would like it split.**

In the bottom left corner of our website there is a blue shopping bag icon. If you click on that a pop up will come up and give you the opportunity to login. From there you can see your current point balance as well as other ways you can accumulate them. There is also a section where you move your Boba points into a Boba Cash discount code once you accumulate enough. $30/$50 is the minimum that must be met before shipping and handling for Boba Cash to be valid. 

If you need additional help, or if that doesn't make sense please email support@bookbeau.com with any questions.

Please make sure you are subscribed to our newsletter to get the first update on new products and sales!  You can also get other updates from us on Facebook and Instagram!

One of our favorite things about this community is meeting our BBs at book signing, events, and more! Want to meet some the team at an event near you? We would LOVE to see you!!

Check out where we plan to be in 2023.

✨ Holidays with the Belles | Dallas, TX | Feb 2, 2023

Check out more about the event HERE!

✨ ApollyCon | Washington D.C. | April 27-30, 2023

Check out more about the event HERE!

✨ Book Bonanza | Grapevine, TX | June 23-24, 2023

Check out more about the event HERE!

Book Beau LOVES heading out and meeting you all in person! If you’d love us to come for an event, email support@bookbeau.com with the date, location, and any other info we might need!

Please make sure you are subscribed to our newsletter to get the first update on new products and sales!  You can also get other updates from us on Facebook and Instagram!

We do sometimes bring back fabrics that you tell us you love, but the some of our prints are run once or twice and then retired so we can keep bringing you new designs and products. We try to share the most current pictures of our items on social media but sometimes by the time you see them we have already sold out. We are working hard to keep more inventory in stock and provide you with awesome choices all the time!

We are in the process of developing new products but do not have current release dates. As soon as we do we will announce them in our newsletter which you can sign up for above!

Our Influencer program is currently on hold, but please shoot us an email at support@bookbeau.com and we will keep your information on hand when we open it up again!  

We currently have a full team but will definitely hold on to your resume and information for future openings, email it to support@bookbeau.com.